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Context Help

If you lose your way inside our web hosting Control Panel, the very first step you should take is to press the Help button, which is visible on each and every page. A popup will open. It comprises elaborate info about all the operations that you can perform on that particular page. Each pop-up window appears on the same page so that you can quickly return to your work.

Video Tutorials

We have a rich variety of tutorial video clips clarifying how to use our hosting Control Panel. They're made for those of you who would like to see how things are being done instead of only reading articles. In this way, anyone can quickly get to know our hosting Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the answer you need, take a gaze at our extensive Frequently Asked Questions section, which covers questions asked by actual users and provides real solutions. We periodically update our FAQ section with new questions & answers in an attempt to embrace all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the answer you are looking for in the Frequently Asked Questions database either, you can touch base with our great team of customer service technicians available 24/7/365 and ready to help you with any query. Each support ticket you open will be answered within 1 hour (the average trouble ticket response time being only 20 mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 96730

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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